Returns
✧ We want you to be happy with your order. ✧
If you are unsatisfied, please contact us as soon as possible for return approval. Items must be returned within 30 days from when your package is delivered.
Shipping fees are non-refundable.
Buyers are responsible for return shipping costs.
TO QUALIFY FOR A RETURN:
- Items must be in their original condition without signs of wear, damage or alternation
- Items must be returned by mail in the original packaging (box, pouch, cloth, jewelry card or tags, complimentary items)
NON-RETURNABLE ITEMS:
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Earrings (Due to Sanitary Reasons)
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Cartilage Hoops, Nose Hoops, Body Jewelry (Due to Sanitary Reasons)
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Faux Nose Jewelry (Due To Sanitary Reasons)
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Personalized or Custom Orders
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Gift Cards
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Once your order has been approved for a return, please pack your item(s) carefully to avoid damage during shipping, and include the order invoice for reference, along with the original packaging.
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Returns can be sent by USPS Mail with tracking.
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After we have received your package, please allow 7 business days for processing. A refund for the purchase amount will then be issued. Original shipping fees are non-refundable.
Returned items that appear to have been worn, damaged, or altered will either be denied or subject to a restocking fee that will be deducted from the purchase amount to be refunded to the buyer.
▶︎ EXCHANGES / REPAIRS / ALTERATIONS:
Please contact us if you would like to exchange for the same item in a different color, length or size. Buyers are responsible for shipping their item back to us.